Returns Policy
We want you to be happy with your order.
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Due to the nature of our products, we cannot accept returns or exchanges once an order has been sent.
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If your order arrives damaged, defective, or incorrect, please contact us within 7 days with your order number and a photo. We will offer a replacement or refund if approved.
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Orders can be cancelled before dispatch. Once sent, they follow the above policy.
For questions, contact us via:
www.annakatamahomeopathy.co.uk
If you like, I can now write a simple Product Disclaimer that makes your homeobotanical remedies Stripe- and UK-compliant while keeping it friendly and readable. Do you want me to do that next?
stripe compliant
Perfect — here’s a Stripe-compliant, simple Product Disclaimer for your homeobotanical remedies:
Product Disclaimer
Our Homeobotanical products are supportive and educational in nature. They are intended to promote general wellbeing and self-care.
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These products are not a substitute for medical advice, diagnosis, or treatment.
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Always consult your healthcare professional for any medical concerns.
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Results may vary between individuals.
By purchasing, you acknowledge and accept this guidance.
If you want, I can combine your Shipping, Returns, and Disclaimer into one neat page for your Wix site — ready to copy-paste. This makes it fully professional and Stripe-safe. Do you want me to do that?
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Perfect — here’s a ready-to-paste, professional page for your Wix site that combines Shipping, Returns, and Product Disclaimer, fully UK-friendly and Stripe-compliant:
Shipping, Returns & Product Disclaimer
Shipping
We aim to dispatch all Homeobotanical products promptly and with care.
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Processing Time: Orders are usually processed within 2–3 working days (Monday–Friday, excluding UK bank holidays).
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UK Shipping: Orders are sent via Royal Mail Tracked 24 or 48 depending on your selection at checkout.
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Shipping Costs: Calculated at checkout based on delivery option.
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Delivery Address: Please ensure your details are correct. We cannot be responsible for delays or losses due to incorrect addresses.
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Lost or Delayed Parcels: Contact us if your order hasn’t arrived within 7 working days.
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International Shipping: Currently, we ship within the United Kingdom only.
Returns & Cancellation
We want you to be happy with your order.
-
No returns or exchanges once an order has been sent due to the personal nature of our products.
-
If your order arrives damaged, defective, or incorrect, contact us within 7 days with your order number and a photo. We will provide a replacement or refund if approved.
-
Orders can be cancelled before dispatch. Once sent, they follow the above policy.
Product Disclaimer
Our Homeobotanical products are supportive and in nature. They are intended to promote general wellbeing and self-care.
-
These products are not a substitute for medical advice, diagnosis, or treatment.
-
Always consult your healthcare professional for any medical concerns.
-
Results may vary between individuals.
By purchasing, you acknowledge and accept this guidance.
Contact
For any questions regarding your order or products, please contact us via:
www.annakatamahomeopathy.co.uk